J. Arcala is responsible for mediating domestic
worker disputes and concerns to the Philippine
government. He is also responsible for
streamlining operations, handling public
communications, coordinating efforts, responding
to incidents and resolving conflicts. Working as
the coordinator for other relevant Philippine
governmental agencies such as DMW-DUbai and OWWA,
J. Arcala ensures that Filipino Domestic Workers
receive adequate care and assistance at all
times.